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Business Profile

Non-Profit Organization

Carondelet Foundation, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Non-Profit Organization.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/13/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On February 26, 2025 I underwent a Ventilation/Perfusion scan and Chest x-ray at Carondelets ****************** in ****** **. I was charged and paid $275 at their admissions office that morning after being told they determined my co-pay with my health insurance company to be that. I received the estimation of my benefits (***) from my insurance company which revealed the total cost allowed of $659 and my share to be $265. I have attempted on multiple occasions through their billing company in ***** to have the $10 that I overpaid to be reimbursed back to me however this has not occurred. Why their billing office has not and tells me they cant get a copy of the *** from my health insurance company is beyond me, especially since they received the insurance payment portion. Perhaps this is why the hospitals ranking is below 3 out of 5 stars. Please help me collect what the hospital owes me.

Carondelet Foundation, Inc. is NOT a BBB Accredited Business.

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