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Business Profile

Pet Transport

Custom Pet Express

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromClara E

    Date: 04/09/2024

    1 star
    I found ***** to be extremely brutal with my wounded dog. She had a hanging paw and open fracture, and he literally wrestled her to get on stretcher. I managed to lead her to a crate later in the day. He was bit and complained about his bite the rest of the time, saying that it was really bad, that I had a mean dog, he did not put his gloves on because he said that dogs don't like gloves. He left saying he had to go to the emergency, that he might not be able to work after that bite. When I told him a friend was meeting him there, he was not there. He told me he went to the VA but the VA is the opposite part of town, I know because my husband is in the military. When I saw him to give him back his material, he had a bandaid on.Very strange person. I would not recommend, especially when he tells me to put duct tape on my dog's muzzle and back paws to restrain. I gave him a 100$ for coming.

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