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Business Profile

TV and Radio Repair

Nick's TV Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in TV and Radio Repair.

Complaints

This profile includes complaints for Nick's TV Repair's headquarters and its corporate-owned locations. To view all corporate locations, see

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Nick's TV Repair has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:12/04/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I sent him a Vizio main board for repair he sent me a different Vizio main board it was defective I want my board back and a refund ( Vizio M60-C3 main board) very upset

      Business Response

      Date: 12/05/2023

      Hello,
      I am very sorry to hear there was a mix up with your order. I have tried looking up your information using your name, phone number and email but unfortunately was not able to pull up your ticket or order using that information. Was your transaction performed under someone else's name or a business name? Is there perhaps different contact information I can use to track down your order?
      If you could provide me with your ticket number, or order number this will help us better understand what happened.
      If you were sent the wrong circuit board, please allow us to figure out exactly what happened, and correct that mistake. The circuit board you received should have a ticket number on it. What is the ticket number on the board you received? We will provide you with a prepaid return label to send that one back and send you your original immeditately if indeed there was a mix up. 
      If you can contact us directly through you customer portal it would be easiest to keep track of our communication and to better understand the situation as I am unable to find your in our system as of right now. 
      We will do everything we can to correct the situation in a timely manner. 
      Thank you

      -Nicholas Arnaud

    Nick's TV Repair is NOT a BBB Accredited Business.

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