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Business Profile

Lawn Maintenance

Orozcos Yard Maintenance
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/18/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I did not want to write this complaint and review but **** has given me no choice. In June 2022, I paid him his asking price to remove 6 bushes and replace them with 6 RED lantanas. He came on the agreed upon date and had it all done by 7am. Only problem is they are NOT the red lantanas I asked for. He said he could not find red so he got yellow and red. Ugh! Number one, he did not bother to check with me first. Told me about it after he had done the planting. I told him I would have been happy to wait for the red. He knew I was not happy. I told him where to buy the red and to please fix it. Number two, he did nothing nothing until I threatened to write reviews. Then he promised to fix it or give me my money back. To date, October 2022, he has done zero. I have been cheated. **** should be ashamed.

    Business Response

    Date: 03/01/2023

    i did buy the new lantenas at the nursery she tol me i did what she ask the name is summer winds

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