We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Motorcycle Dealers

Liberty Motorsports
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Carissa R

    Date: 09/24/2022

    I have a 2007 ****** Grizzly that had two separate issues. 1) The atv would go a few feet and lock up which ended up being a brake problem. My second issue was that there was a load clicking noise coming from the differential area. When I went to go pick up the 4 *******, after paying close to $800 to have it fixed, and them having it for two weeks, I tried it out in the parking lot. I soon found out that the clicking noise was not fixed. Prior to that, I brought my husband with me to pick up the atv. We asked a guy in the parts department about a warranty, and he said he didn't have an idea. We asked about if there was a 30 day warranty and his response was that he couldn't guarantee 30 days because we could put ***** miles on it (in a very arrogant and disrespectful way). When I found out that only one problem was fixed, just prior to loading up the vehicle, I wanted to speak with the manager. A nice lady was able to get me the manager for the service area.I waited outside with my husband. When I went to go let them know where we would be, the manager pulled up and asked the arrogant guy if he needed "some help".The manager was just as rude and anti customer service as the arrogant guy. The manager told us that they couldn't fix the clicking noise when we brought it in because the vehicle was not running. By the way, they said one of the problems was that we had a broken axle. Which is so not true because we replaced both rear axles two days prior to bringing it in.Anyway, the manager was rude and wanted to make excuses as to why it was not addressed and then wanted to act like he could not hear it. My husband complained about the price for a $10 bolt and the manager explained to my husband that at least it wasn't for aircraft because it would have costed 10x's that price. Clicking noise never got fixed. Manager not interested in solving our problem and was just as arrogant as other guy. Unprofessionalism was off the charts. Go somewhere else.

Liberty Motorsports is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.