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Business Profile

Football Club

Los Angeles Rams

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Football Club.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/12/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Sold my season tickets over 6 weeks ago and this organization is withholding/delaying funds. I received an email on January 12, 2023 that my tickets were sold. They continue to delay payment with no reason. Documents were signed on that date and they keep saying it is under review even thought the documents were prepared and all I needed to do was sign the documents. # ********. I request immediate processing and no further delay.

  • Initial Complaint

    Date:09/21/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The Rams headquarters removed us from parking passes in pink lot. We are dedicated season seat holders. We own 4 seats. Half of the experience tailgating in parking lot. The tailgating parking lot is still there not sure why they bumped the loyal fans and gave our space to someone who just decided to be a season seat holder. Where is the loyalty. They didn't let us know we would not have parking until months after we paid for our seats. Taking the train to the and a bus ride adds hours to commute. We were season seat holders when they were at *** with a tailgating parking pass and we are still season seat holder.

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