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Business Profile

Plumbing and Heating

Andy Castillo Plumbing
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

5

Average of 1 Customer Review

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Review Details

  • Elizabeth D

    Date: 08/12/2022

    While I was painting behind my stove I bent down next to the gas line and actually felt air blowing from a hole in the line onto my cheekbut the air was natural gas. I knew I had smelled some gas, but I kept assuming it was the pilot light. Nope, it was a huge leak in the gas line. No wonder I felt light-headed.a
    I called So Cal Gas to come check it out and their tech replaced the line, but when he tested the pressure on the gas line in the whole house there was still a significant leak. Yikes. The gas company shut off the gas to the entire house, so no cooking, no hot water for showers or laundry.
    I called another different plumbing company who charged $99 to do an initial visitwherein they wanted me to sign paperwork for a $600 test of the gas linebut on the first visit they didn't do any work, so I would need to schedule another appointment for a few days later for the gas line test. More cold showers for me. I was informed that if they would cap all of the appliances, then if the line was still leaking, all the horizontal lines would need to be replaced which would be about $9,000, then if that didn't work, all the vertical lines would be replaced for about another $2,000. So upwards of $11k.
    I asked around and everyone told me they thought that was too high, so I started looking and I found good reviews on **** ******** Plumbing. Their technician, Gus, came out the next day, and immediately went to work. Their gas line test was about $300so HALF what the other company was charging, and there was no $99 initial visit fee. Gus replaced all five of the interior gas lines and old valves to see if that would hold pressure (and to bring the lines up to code, which they definitely were not). IT WORKED!! Instead of spending $11,000, the entire job cost about $900. Gus checked the line for pressure multiple times to make sure it was holding, then he did it again in front of me, so I could see that it had been repaired. When the gas company inspectors came, the

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