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Business Profile

Smart Phone Software

Rideshare Mechanic LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/08/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am trying to obtain an inspection form for my business partnership as an independent contractor with ********************** the inspection form is advertised online. The company provides the inspection for $44 and then send a faulty inspection form to the email. Ive tried to contact them on the phone. Ive tried to email them and they are not responsive.

  • Initial Complaint

    Date:01/03/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am an Uber Driver and we have to have our cars inspected. Now you have to do it over Zoom, they don't come to your car anymore. So, I did the whole process took like 45 minutes. Very taxing, you have to go under the car all inside the hood open and close doors and seatbelts, but I did it. My car passed they emailed me the Pass certificate, everything on it is correct except they had as type of vehicle as a Jeep Cherokee, I have a ****** Prius. I called and asked if they could fix that please. They said I had to have my whole car reinspected. This is wrong, they made a mistake all they need to do is have their Mechanic fix the name and type of vehicle. They already have pictures of my insurance and insurance. Is this a scam to get peoples info? I felt I need to report this so others don't get taken like I did.Thank you, BBB, you are such a big help in this Cyber world

Rideshare Mechanic LLC is NOT a BBB Accredited Business.

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