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Business Profile

Building Contractors

Attic Guys LP

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Building Contractors.

Complaints

This profile includes complaints for Attic Guys LP's headquarters and its corporate-owned locations. To view all corporate locations, see

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Attic Guys LP has 2 locations, listed below.

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    • Attic Guys LP

      1150 N Richfield Rd Ste C Anaheim, CA 92807-1862

    • Attic Guys LP

      13223 Black Mountain Rd San Diego, CA 92129

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/30/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Suppose to rat proof. Still have rats in attic

    • Initial Complaint

      Date:04/13/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hired the AtticGuys to install insulation in my attic on 03/24/2023. I informed *** prior to the work regarding my master bedroom, bath and closet which was extremely cold. He observed this area and stated that yes it was unusually cold. *** stated when hired they would focus on this area and apply more insulation to fix the problem. On 03/24/2023 when the insulation was done, I did notice the area of concern was better, but the closet was still a little cooler than the bedroom and bath. I did inspect the attic and noticed it was better, but a few areas were not consistent and could use more insulation. I paid this company more money than previous quotes because I felt comfortable that this company would provide great service. I paid this company $300.00 more than other quotes then another $350.00 because they did not have the green fiber with heavier insulation and sound proof. Because of this, *** searched multiple ********** locations to purchase the green fiber and charged me for the product. After a few days went by, I called *** and had to leave a message. I wanted *** to come inspect the work and determine if there was anything extra that could be done to make the closet area warmer. *** did not return my call. I left another message and again, no call back. I then called to office number and was told *** was out, but he would call me on Friday. Well Friday came and went with no call. Monday no call. On Tuesday I called again and left a message. Now I am upset and felt taken by this company. Yes, there is some improvement, but I believe more insulation could be installed or possibly other material could be applied to improve what was already done. This company takes customers funds but will not respond once funds are paid. This is unacceptable. I want this area viewed and a call back to discuss options.

    Attic Guys LP is NOT a BBB Accredited Business.

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