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Business Profile

Screen Printing

Coast Two Coast LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/04/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ******* ***** ************************************************************************ ********************** ************ 02/04/2025 Residences at ******** ******************************************* Dear Two Coast Living,Subject: Non-Renewal of Lease Due to Landlord Retaliation for Repairs I hope this letter finds you well. I am writing to formally address the non-renewal of my lease at **************************************************** which I believe is a retaliatory action by the landlord due to my requests for necessary repairs. Over the course of about a year and a half, I spoke with Property Manager **** and various leasing agents about my flooring because when I moved in, the flooring was laid over an uneven subfloor, which caused the flooring to bubble. Property Manager **** advised that she would review with corporate and get back to me. The flooring was never replaced, and work orders were opened but closed. So, on 02/08/2024, after noticing the flooring getting worse and concerned about it being a hazard, I went into the office to speak with ****** because this was an issue that she also said she had submitted a ticket for. ****** was not available that day or was no longer with the company, so I had to speak with a new Property Manager, ******** ****. I explained my flooring situation to him, and he was very disrespectful; he advised me that the company would not do anything about my flooring. He explained that whoever had informed me of this prior was wrong while yelling. I could not believe what had happened to me. Being a tenant here at Residences of ******** since 2017, I have dealt with many different people at your company, but I have never had anyone disrespect me in this way. ****Full letter attached***

Coast Two Coast LLC is NOT a BBB Accredited Business.

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