Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Vinyl Windows

Imperium Vinyl Windows & Doors Inc

Reviews

Customer Review Ratings

5/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromChristopher W

    Date: 10/16/2024

    5 stars
    After my last great experience, I felt confident trying Imperium for a larger project. I called ****** ****** up and had him replace all of the windows and doors in my sun room. The sun room previously had louvered windows and a wooden door in the back. Our other door that led into the living room was glass in the middle but it was made in the late 40s and wasn't tempered. I have 2 small children and was concerned about safety which was one of the big reasons to upgrade for me.****** came over and we talked through options. I told him what I wanted and he gave me some options and the pros and cons of each. We came up with a good solution that balanced cost vs fanciness. It was great being able to talk to the same person I had worked with before and it made the ordering process really easy.The windows were done on schedule and they came to install them on the day we had set up. They arrived on time for the install and got to work.I think the thing that shocked me the most was that everything looked like it had always been there. It didn't look like someone had jammed some new doors and windows into an existing place and just tried to blend it. I was particularly blown away by the way they were able to install the new door behind the existing interior trim without affecting any of the trim itself. Had I not known better, I would have assumed the trim was installed after the fact.The doors and windows all open and close smoothly. The inner door is far more solid and the glass is tempered so I don't have to worry about any critical injuries for my children. The quality and service of this company is outstanding. I know that when I call ******, I'm going to get great service and a fantastic product. This is my one stop window shop from now on.
  • Review fromLiz G.

    Date: 06/26/2024

    5 stars
    My experience with imperium was amazing, the staff was so professional and kind.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.