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Business Profile

Wholesale Housewares

RSI Home Products Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Housewares.

Complaints

This profile includes complaints for RSI Home Products Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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RSI Home Products Inc has 2 locations, listed below.

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    • RSI Home Products Inc

      400 E Orangethorpe Ave Anaheim, CA 92801

    • RSI Home Products Inc

      PO Box 4120 Anaheim, CA 92803

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/27/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased 6 of the 39in cabinets. 2 of them contained the wrong prices, I contacted the company for replacement prices and again after waiting 8 weeks the wrong ones were sent for only 1 of the cabinets. I am still waiting on the correct pieces and they are not doing anything to rectify the situation. They constantly disconnect calls and place the customer on hold. No tracking number mers are given either.

    RSI Home Products Inc is NOT a BBB Accredited Business.

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