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Business Profile

Boat Supplies

Caltric, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Boat Supplies.

Complaints

Customer Complaints Summary

  • 16 total complaints in the last 3 years.
  • 8 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/22/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A product they say was shipped but never was according to ***

  • Initial Complaint

    Date:05/21/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The balance shown on this account is inconsistent with my records.

  • Initial Complaint

    Date:05/02/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not accountable for the debt associated with CLTRCBINC. There is no contract between me and *********, and they have not provided the original agreement as requested.

  • Initial Complaint

    Date:04/14/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not obligated for the debt claimed by *********. There is no contractual agreement between me and *********, and they have not furnished the original agreement as requested.

  • Initial Complaint

    Date:03/12/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not obligated for the debt claimed by *********. There is no contractual agreement between me and *********, and they have not furnished the original agreement as requested.

  • Initial Complaint

    Date:12/20/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ************** and I do not have a CLTRCBINC plus they did not provide me with the original application like I asked. Account No: 2023 Amount Disputed: $8336

  • Initial Complaint

    Date:07/16/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    It ordered a ATV part on June 7, 2023 through ****. The parts i paid was $76.61, I received the parts on June 13, The parts is the wrong parts. On June 14, i message the seller Caltric *** back telling them it was the wrong parts. And need exchange. On June 15, they message me back apologizing for the wrong parts. I returned the parts throught *** on July 1st. I gave them a little time for them to receive the package. On July 10, i message Caltric *** and telling them i sent the package back to them and want change with the right parts. On July 15, they message me back telling me the company policy does not accept exchange. I message them back and told them i sent the parts back and need refund. Since them no response. Their company phone ************* will not accept calls and says message is full. Main company phone ************ also cannot not accept calls saying message full. This is frustrusting. I need to get my refund. Please contact them that i need a refund.

    Business Response

    Date: 08/02/2024

    To Whom It May ******************** have received a message from the customer stating that the order was returned to us by customer . However, we did not receive any information regarding the return, including a return tracking number.
    As a result, we were unable to authorize the return or issue a refund to the customer.

  • Initial Complaint

    Date:12/04/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a new starter motor for a **** ***** GL1100 on 8/24/23. It failed on 12/3/2023. Caltric states only a 90 day warranty on its products. This item was only slightly out of warranty when it failed. I would like a replacement part or refund.

  • Initial Complaint

    Date:09/14/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Sell listed a item saying it fits a 2007 polaris ranger 700xp. Its to long and caused damage. They want me to pay $15 for return shipping for a item that cost $15.90. That they miss represented what it fits. There scamming people out of there hard earned money. Tons of negative reviews claiming same problem.

Caltric, Inc is NOT a BBB Accredited Business.

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