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Business Profile

Clock Repair

Eli's Clocks, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Clock Repair.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/07/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Took my ****** clock to ***'s for repair 10/23. When I had not heard from ******* regarding the repairs in 12/23,I left two messages on his business phone with no return call. In 1/24 left a note on the front door of the business asking for a return call and an update on repairs,still no call back. Another message was left on business phone. Two weeks later ******* did phone. Said he was waiting for two businesses to return his call re: parts he needed for repairs. As of today's date 7/24 two messages for a return call and a note on front door left five weeks ago,have gone unanswered! I just want my clock back working or not! Thank you in advance for your help, *****************************

  • Initial Complaint

    Date:10/27/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have attempted to contact this person for almost 4 years. My parents paid him in full by check to fix ,my *************** clock in early 2020. He refuses to answer to us, his shop is never open,and I just want my family heirloom back

  • Initial Complaint

    Date:09/30/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Gave him 2 clocks to fix 3 years ago tried several times to contact by phone and in person left notes on door to get my clocks back ,there was no response to any of my attempts to reach him. All I want is my clocks back. They are family heirlooms.

  • Initial Complaint

    Date:12/21/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I dropped my clock off for repair in July 2022, it’s been 5 months with no response to phone calls. I just want my clock back.

Eli's Clocks, LLC is NOT a BBB Accredited Business.

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