We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

General Contractor

Peak Power, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/01/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company called pretending to be with ************* who had just done my install. My install was complete and checked and they told me after inspection that more were needed. The man told me that original contract was voided and to e sign a new contract to complete the install to get me up and running. This person named ****** is no longer answering his phone and I have discovered after months of calling that this was a scam. I now have two loans with Goodleap totalling ********* and am being charged twice which I would never have agreed to if not for the lies of this man. I am a senior on social security and do not have the money to pay both loans and an electric bill. I was fed false information and need this last company to remove their solar and their loan asap. Please help me as I did sign both contracts due to false information. The first company, ************** was completely honest in their business practice but power point pro llc is a crooked company and they then outsourced solcious to install.

    Business Response

    Date: 09/21/2023

    BBB,

    I just called the customer and asked her personally how she was told that our company was at fault on this matter. She was given the name Peak Power Solar, LLC from the company that did the second installation on her home. We are Peak Power LLC.

    I let her know that we do not, and have not done business in *****. Of all the contact companies and representatives of those companies she gave me, we are not aware of any of them other than the solar financial loan company she is doing business with.

    Unfortunately, she was given bad information and instead of calling us directly went to you instead.   

    again, we do not have authority to do business in *****. We have never employed anybody in the state of *****. We do not sell solar in *****. We do not install solar in *****.  Whoever did this to her should be held accountable, but it was not Peak Power LLC.  

    Thank you. 

Peak Power, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.