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Business Profile

Manufactured Home Park

Terrace Gardens Mobile Home Estates

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/14/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    **** de la *** (former *************************** when I lived there) 3 years ago I lived at this mobile home that my sister owned space 127 at Terrace Garden Mobile Estates. In February 2020 she sold this & I moved out in March 2020. The current owners/family who bought this home have been making rental space payments since February 2020 but never got around to transferring the title so the mobile home is still under my sisters name ********************************Last week I got a call from manager *************************** at this mobile park stating that the people who have been living there for last 3 years have defaulted on making their last 3 months rental space payments (not true says former tenants) & are moving out. As a result, manager has informed me that ******* sister are responsible for paying this late rental space fee of $2,515.81. No detail written proof of charges when requested & manager states that because I am still 'registered' with them (what ever this means) I still need to pay - was refunded deposit when left in 2020.Questions 1. Are we responsible for making this rental space payments even if we have not been not been living there? 2. Since the title was never transferred & is still in my sisters name, is she/me able to move back in?Manager verbally said yes but would not put this in writing when requested - instead said we first needed to pay the outstanding balance of $2,515.81. Manager pushed me to pay by 5pm that same day & threaten that if we do not pay by then we would be charge even more stating that his attorney will go ahead with the paperwork if we do not pay. I did not pay. 3. If my sister, or myself, are not able to move in what are we to do about this *************** mobile home unit? He stated in a text that I was still a resident and could move in. I'm afraid he will try to keep us from doing this unless we pay will then default on making any other payments helping him to reclaim this mobile home for himself.I appreciate help on this matter.

Terrace Gardens Mobile Home Estates is NOT a BBB Accredited Business.

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