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Business Profile

Eyelash Extensions

Fancylashes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Eyelash Extensions.

Complaints

This profile includes complaints for Fancylashes's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Fancylashes has 2 locations, listed below.

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    • Fancylashes

      14417 Ramona Blvd Ste B7 Baldwin Park, CA 91706-3300

    • Fancylashes

      14417 Ramona Blvd Baldwin Park, CA 91706

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

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    Complaint type

    • Initial Complaint

      Date:02/18/2025

      Type:Product Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This called Fancyeyelash extension shop posted an online recruitment for apprentices, stating that after training, suitable candidates could stay and work in the shop. So, I went to the shop on Feb.17th.2025. The owner charged me $580 dollars as tuition, (cash)claiming it was for material fees and that the training would be free. After spending a few hours there, I realized she wasnt capable of teaching properlyshe couldnt even express herself clearly. I dont know if they have the proper qualifications for teaching. During the session, she mostly left me and other trainees to practice on our own. When I returned home in the evening, I tried to communicate with her, asking her to keep the fee for the day and refund the rest. However, she flatly refused, stating that the tuition was non-refundable and insisting that her teaching was fine, and that I was the one who gave up on learning. After several attempts to discuss the issue, she said she would no longer respond to my messages. Im seeking help on how to get this money back!

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