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Business Profile

Appliance Repair

Choice One Appliance Repair, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Appliance Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/20/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had this Repair Company come to my house to give me an estimate to fix the water line of my fridge. They came out and took 15 minutes to say they couldn't fix it and charged me $120!! When another company came out and told me exactly what was wrong and how to fix it, they charged only $79 + the cost o the part part. I was so outraged with Choice 1, I wanted to let them know what happened, however I phoned them at least a dozen times, left message after message but they NEVER returned my call!!!! PLEASE..... DO NOT EVER USE THIS COMPANY TO FIX ANYTHING!!!!!!!

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