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Business Profile

Optometrist

Focus Vision Clinic

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Optometrist.

Reviews

This profile includes reviews for Focus Vision Clinic's headquarters and its corporate-owned locations. To view all corporate locations, see

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Focus Vision Clinic has 6 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Diane R

      Date: 08/17/2024

      I have dealt with two offices of focus vision. Calimesa and ******************* in **********. I had my eye exam and ordered glasses on july 10 at the calimesa office. On july 23rd the glasses came in but the measurements were wrong and had to go back to the lab for a remake. I asked for a rush which would take five days. I was given a run around, and lied to about authorization that needed to be obtained to request a rush. I called them on that, and they agreed to a rush. As of the beginning of august, and repeated calling on the status, no glasses. I transferred the prescription to 2nd street office for the director to handle herself. She admitted that first glasses were lost. On Aug. 6 I went to 2nd street office to select new frames so that they could re-order. Again was told they would put a rush on it and at five days, expected the glasses around Aug 12. On that date I was told that they would be in on Aug 16 or 17. On Aug ************************************* progress. On Aug. 17, I was told there was no record of my order. It's been well over a month, and I still don't have any glasses, and no straight answers. And until they cancel the order, my benefits are frozen.

    • Liz C

      Date: 09/11/2023

      Over priced, screwed up my prescription and also did same to friends I referred to them

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