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Business Profile

Transmission

JPerformance

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/13/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    esta troca se entrego el dia enero 13 del 2024 para que se hiciera un trabajo de transmisin y enfriador de aceite nuevo el cual se cobro $4200dlls por reconstruir la transmisin y $1700dlls por el enfriador de aceite de la transmisin cuando fui a recoger la troca ene/28/2024 yo pregunte a *** donde estaba el enfriador nuevo su respuesta fue en medio de los radiadores el me aseguro que ahi estaba el enfriador. no quiso decirme donde, me lleve la troca despus de ********************************************************************************************************************************** lleve para atrs sbado 03/09/2024 por que no tenia tiempo tenia otros trabajos cuando se la lleve al taller le bolvi a preguntar sobre el enfriador de aceite *** fue cuando me dijo que lo disculpara que al ayudante se le aviario pasado ponerlo y eso es una pieza grande como para no darse cuenta del error desde ese dia sea dedicado a poner excusas he ido al taller 3 veces y 2 de ellas no he visto mi troca hasta el dia ****** solo excusas siempre queda de entregarla y siempre hay algo ,queda de llamarme y no lo hace hasta que yo lo ago ya no quiero hacer procesos de acuerdos de palabras si no que me regreso mi dinero y yo llevarla. arreglar a otro lugar y me recompense todo este tiempo perdido y que el se aga cargo del costo dela ********* en su totalidad .es demasiado tiempo perdido y frustracin personal y psicolgica por un trabajo de irresponsabilidad de parte de el taller mi mas sincero agradecimiento.NOTA :si se requieren pruebas de recibos de pagos o mensajes y llamadas se las puedo proporcionar .

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