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Business Profile

General Contractor

Roosters Light Corp

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/07/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid Rooster Lighting Corp over $136,000 starting in September 2021 for five contracts, intending to have various house-related work completed. However, as of today, none of the contracted work has been finished. I have numerous issues, including holes in my walls, splitting fencing, cracked concrete work, an incomplete bathroom addition, untouched landscaping, and an unfinished closet addition. Additionally, there are contractor boards, garbage, and trash littering both my front and back yards for over a year. I am currently on SSDI and feel that I have been taken advantage of by this contractor. To address this issue, I sent a certified letter in early June 2023, requesting that all completed work be fixed to my satisfaction and that the remaining work, which I've already paid for, be completed by the end of July 2023. As of now, my building permit remains open, and I have not received any communication from Rooster Lighting Corp, except for occasional promises via text that they will be there "tomorrow," which never materialize. Due to this ongoing situation, I have decided to take the following actions: 1. I plan to file a formal complaint with the contractors' board to address the contractor's negligence and lack of response.2. I will seek assistance from a consumer advocate in order to better understand my rights and potential avenues for resolution.3. I am reaching out to you for guidance and support in resolving this matter.Unfortunately, I do not have the financial means to hire an attorney, but at this stage, my primary objective is to recover the entirety of the money I have paid to Rooster Lighting Corp. plus mental, physical, and emotional damages. Your assistance and advice in this matter would be greatly appreciated.Rooster has since moved to ****************************************************** I have all documentation but too big to upload.

Roosters Light Corp is NOT a BBB Accredited Business.

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