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Business Profile

Laboratory Research

LH Labs Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Laboratory Research.

Complaints

This profile includes complaints for LH Labs Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

LH Labs Corporation has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • LH Labs Corporation

      2120 University Avenue Berkeley, CA 94704

    • LH Labs Corporation

      10600 Industrial Avenue, Suite 120 Roseville, CA 95678

    • LH Labs Corporation

      5701 Lonetree Blvd. STE 114 Rocklin, CA 95765

    • LH Labs Corporation

      3050 Fite Circle STE 112 Sacramento, CA 95827

    • Light Harmonic

      5701 Lonetree Blvd. STE 114 Rocklin, CA 95765

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/25/2025

      Type:Order Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 11/7/24 I made order #***** for an amplifier that will work for my car. The amplifier that arrived was faulty and had constant static as well as a loud thump sound upon being powered up which i sent a video of to the company. They send me a replacement amplifier which they say was delivered but I never received it at my house. After a month or more of back and forth they agreed that the replacement was lost and agreed to a return of the original faulty amp for a refund as shown in my screenshots. They sent me an RMA and return address. I sent the faulty amp to the return address given and the tracking shows it was delivered 2/10/25. The company now refuses to send me my refund stating either that they dont have the package or that they want two amps for a refund even though that is not what we agreed on. We agreed on refund upon return of the original faulty amp. Now it has been delivered for weeks and still no refund has been issued.

    • Initial Complaint

      Date:01/25/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchase speakers from the company and was suppose to receive a confirmation for an estimate date 1 buisness day later. I have not recieved any notification other the initial confirmation of payment. I called customer service and emailed customer service but got no response. I searched everywhere for an anwser but It may be that they quietly went out of buisness but are illegally accepting money from customers with no promise of delivering a product. Their website is still live to purchase products and accept payment! This is criminal!

    LH Labs Corporation is NOT a BBB Accredited Business.

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