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Business Profile

Department Stores

What Goes Around Comes Around

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Department Stores.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/10/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    When my Order#********* was canceled on 5/6, customer service did not put my store credit back in my wallet. When I re-order the bag, it shows zero balance. I emailed them many times, but no one responded to me. I don't know what is going on with their customer service. Before the delivery, the cancellation was successful. At the same time, the store credit should go back to my wallet, but it is not.

  • Initial Complaint

    Date:12/01/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    this store had a fraud transaction, they billed my card and charged $4,873.02 for an order that wasn't even placed. they done it via amazon, i had contacted them multiple times, they remain negligent, I then contacted amazon, and after weeks of investigation, they found an order was placed using my account information which was fraud, Order# ***-9753007-3401028 Amazon send me a label and asked me to return the package received which I did, however, to date, amazon said What Goes Around Comes Around has not issued the refund, they have kept both the products and the money, I will wait until December 10th, if no refund is received, I will file a lawsuit against What Goes Around Comes Around as they had committed fraud!

  • Initial Complaint

    Date:12/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a used designer handbag for $1200 that I decided upon receiving I did not want to keep. There website states returns are allowed within 10 days of receiving an item which I was well within. I started by emailing to initiate my return like my paperwork instructed to do so, but was not replied to. It has know been almost 3 weeks. I have sent countless emails and placed numerous calls which are never answered or replied to. The return window has now closed and Im sure they do this on purpose, and I believe I was scammed

  • Initial Complaint

    Date:04/20/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I sold a bag to WGACA and have not been paid to date. The process was supposed to take 3 weeks per their policy but we are at 5 weeks now with back and forth details on the status. Confirmation that bag passed inspection and payment would be made on 4/14/23. It was not and a follow-up on 4/14 has been ignored. Email chain is attached for documentation.Contact email is: Lux Buyers <*********************>Correspondence has been with: ****

  • Initial Complaint

    Date:02/20/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased an advertised item and received the incorrect item.

What Goes Around Comes Around is NOT a BBB Accredited Business.

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