We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Naturopath

Citrin Wellness

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Naturopath.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/20/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to visit this holistic functional medicine that suppose to treat me holistically ,i have a physician and insurance that treats Me but i need one holistic.I WENT to visit him and he prescribed me very expensive medication called Tirzepatide-Mounjaro and Peptides that are not *** approved.I trusted him as i should trust doctors but when i went online i realized those supplements were NOT *** approved and have thousand of side effects and many lawsuits.He NEVER ADVISED ME OF THE SIDE EFECTS OF GIVE ME INFORMED FACTS IN ORDER TO MAKE A SOUND DECISION..Also i had returned the other medication that were for loosing weight that i found out later on there are multiple lawsuits.The reason i went to a holistic DRr is that i have an immune disOrder and i am very sensitIve to medication, the doctor lie to me and assured me there were not side effects.I since then had many side effects from the peptides including shortness of breath and more i inflammation in stomach and colon.I called the doctor and send him various emails and he never replied to me .I also left messages with his secretary that assured me she will contact the dr and the pharmacy to prescribed another medication and or make sure i got the original medication he prescribed that the pharmacy never called me about.The doctor has lied about the side effects of the medication and di not offer me information about the peptides so that i make AN INFORMED DECISION AND LIE TO ME TELLING ME THERE WERE NO SIDE EFFECTS.I would like to be able to return the products and get 100% of my money including the money i pay for the consultation as i need to find another doctor and i have limited income.I will make a formal complaint to the medical board if i don't get to get a refund for my visit and supplements that is top taking for side effects.The doctor is so unethical that charges $68 just to process the credit card and i was not advice of this before i got to his office.

    Business Response

    Date: 06/26/2024

    Refund was processed. It takes typically 5-7 days.

Citrin Wellness is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.