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Business Profile

Park

Franklin Canyon Park

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/27/2022

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 8/27 I received a ticket / citation at ******** ****** ****
    I since have tried to contest the ticket as there were no signs posted anywhere near the area I parked , other hikers were also parked next to me. And most likely received tickets as well .
    I've called several times to clear the ticket and the operated or park transfer were not able to find my citation , telling me It was not registered yet , that's was in October. I checked again for the citation online so that I can contest it and it has now showing and at double the fee of ***** I have callled again and I'm still not getting a response. I read the reviews online of this place and it turns out the cite people that go there all the time. I believe they are scamming people and making it impossible to contest the tickets for many other people. I would like this ticket cleared and would like for people to be aware including the rangers and people working there that it's not okay to cite who ever they please to make money and to give people the run around after. Please help me with this matter , I cannot get a hold of them and cannot afford to pay this much . Thank you

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