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Business Profile

Wholesale Candy

CandyStore

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Candy.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Nicki P

    Date: 03/09/2023

    I ordered a $50 order from this company and for some reason ***** delivered it to the wrong address that I no longer live at BUT on my shipping address, that was not the address listed. I contacted CandyStore about this issue, they responded once saying my item was delivered, which I know it was BUT to the WRONG ADDRESS.I replied and replied and replied and they started ignoring me and my request. I sent them the photo of my order and the shipping address that it was supposed to be shipped to and still have not received a response. They are ignoring my continued request to resolve the issue and either get another order sent to the right address or return my money.The new owner's at the home obviously kept it because I tried to reach out and no response as well. I even contacted the realtor which they gave me the persons email address and I reached out and silence which leads me to believe they opened a package that didn't have their name on it and kept what was inside.I just want it resolved and to complain about this company ignoring customers who have paid money for their items to be ignored and not get their money back. I want my money back! I will NEVER ORDER FROM THEM AGAIN!

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