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Business Profile

Electric Companies

Bear Valley Electric

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Bear Valley Electric's headquarters and its corporate-owned locations. To view all corporate locations, see

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Bear Valley Electric has 2 locations, listed below.

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    • Bear Valley Electric

      42020 Garstin Dr Big Bear Lake, CA 92315 Big Bear Lake, CA 92315

    • Bear Valley Electric

      PO Box 1547 Big Bear Lake, CA 92315-1547

    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Nichole V

      Date: 02/06/2024

      They set up my account wrong, and refuse to correct their error. On my application and in person I told them I was a full time resident but that's not how they set up my account. LIving in the area full time gives a discounted rate on my electric bill so they have been over-charging me for months. They never notified me of a discrepancy and refused to correct it until I brought in additional documents. Even after bringing in the paperwork they still refuse to correct my account.

    • Gary T

      Date: 01/26/2024

      The worst customer ********************** ever! If you dispute your bill you are told to have an electrician come out. I did just that... all outlets and light fixtures are getting steady 110. My bill doubled from last year at this time for no reason, so I questioned it and was told that it's not their problem. I'm using the same appliances as I did last year yet my bill has doubled. I asked that the meter be calibrated and/or replaced. BVE says that is not an option. WHAT?!? According to the P.U.C if a consumer challenges the accuracy of the meter then the supplier is required to change the meter for comparison. BVE refuses to adhere to the ******'s rules and regulations. Oh... ****** at the call center is the worst of the "customer **********************" people. If she doesn't want to hear it... she simply hangs up. As of this writing, I have yet to receive two promised call backs from a supervisor. BVE needs to go and ****** take over. I wish there was a no star rating.

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