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Business Profile

Web Design

Amazon Networks

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Web Design.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/24/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March, 2024, I purchased two (2) RING Stick Up Cameras with Solar Panels. One camera works just fine. The other RING Stick Up Camera and Solar Panel uses battery power for motion but will not recharge to 100%. I called RING many times and each time I called them, they only give me ONE troubleshooting step at a time. Every time I called RING, I have to call their contractor, Ontech, to do one troubleshoot at a time. This has been going on for almost two months now. **** refuses to replace my camera and solar panel. **** refuses to give me my refund because they made me waste a month troubleshooting LONG enough for me to not be eligible to get my refund. RING STOLE MY MONEY AND GAVE ME A BROKEN CAMERA AND SOLAR PANEL. The RING ********************************************* is THE WORST. STAY AWAY FROM RING. RING IS THE BIGGEST REGRET OF MY LIFE. TERRIBLE CUSTOMER SERVICE.

  • Initial Complaint

    Date:09/20/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought some baby tennis shoes which were the wrong size I sent them back the same day I received them took it to *** store they sent it to AMAZON and I bought another pair bigger size. They sent me a letter saying they would be sending a refund of ***** and I spent ***** those shoes I tried several times to get in touch with them twice by email and twice by phone. I have yet to see a letter of explanation nor a refund of any kind

Amazon Networks is NOT a BBB Accredited Business.

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