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Business Profile

Book Publishers

New paradigm

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/08/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ************************* contacted me more or less in June 2021 about publishing my book, titled, Walk With Me. It has been 14 months and ************************* has not published my book. and has not worked on my manuscript. ************** keeps giving me a date when he claims the manuscript will be released but he does not keep his promise. ************************* has blocked all communications. I have paid $3,250.00 now he says that because I sign a contract I cannot get a refund because it has been three months. ***************************** oral claim was that once the final payment was paid the book campaign would be put out, The final payment of $260. 00 was paid in 12/2021 and still no book or campaign. Now when I request a refund he says no Delivery Status Notification (Failure)Inbox Mail Delivery Subsystem <****************************>6:30 AM (8 hours ago)to me Error Icon Message blocked Your message to ************************************** has been blocked. See technical details below for more information.LEARN MORE The response was:Message rejected. See https://support.google.com/mail/answer/69585 for more information.---------- Forwarded message ----------From: ********************* <***********************>To: ********************* <**************************************>Cc: Bcc: Date: Thu, 7 Jul 2022 09:30:44 ***** Subject: Hello Hello to that and have blocked all communication.Please excuse me. i don't know how to upload it. I do have the emails, but do not know how to upload them.

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