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Business Profile

Tree Services

Tree Service Unlimited

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/13/2024

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Notice of Trespass and Property Damage On March 21, 2024, representatives of your company entered my property while performing work on behalf of PG&E. No prior authorization was granted for entry onto my property, and this unauthorized access constitutes trespass. No Trespassing signage is clearly posted on the premises.During this unauthorized entry, your crew caused significant damage, including destruction of a portion of my driveway, displacement of a substantial wood chip pile, and the loss of a young tree. I have video documentation capturing the property damage, as well as footage showing your workers present on my property on the date in question.Despite multiple attempts to contact your company and the PG&E representative managing this claim, ***** *******, I have received no response or acknowledgment of the damage caused.I am requesting full compensation to cover the following:1.Repairs to the damaged driveway,2.Replacement costs for the destroyed tree, and 3.Expenses to restore the displaced wood chip pile to its original condition.Should this matter remain unaddressed, I will be compelled to initiate a claim in small claims court to seek appropriate remedies. Please consider this a formal request for resolution.

    Business Response

    Date: 12/11/2024

    Good Afternoon,

    I am writing this email to request the correct California State Contractors License ******* be associated with the business "Tree Service Unlimited" located at ******************************************************* on the BBB company information for Tree Service Unlimited. 

    Currently the BBB has license # ****** listed, which is mine, **** ********** sole ownership license and is not associated with the company Tree Service Unlimited. 

    Tree Service Unlimited is no longer owned by me, **** **********, as can also be seen on the personnel list and licenses no longer associated with the company under the information details of license *******. 

    With regards to claim ID ********, I am not associated or in contract with or for any work being performed for Tree Service Unlimited or PG&E and believe this claim as been mailed to the incorrect address. 

    Thank ***********************************

Tree Service Unlimited is NOT a BBB Accredited Business.

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