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Business Profile

Plumber

James Fania Plumbing

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/17/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a major pipe leak and had to have a whole house repipe. I hired this company to do the work and paid $8,900. I was told their work would be guaranteed for 10 years and the pipe was guaranteed for 25 years. I have asked at least 4 times or more to please send me the bill stating work done by them, payment of bill and confirmation that their work would be guaranteed for 10 years and pipe guaranteed for 25 years as stated by them. I have received no receipt of any kind. And assume they have no intention at all of providing this receipt with their stated guarantee. I just want them to provide me with this receipt and guarantee of their work.

James Fania Plumbing is NOT a BBB Accredited Business.

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