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Business Profile

Auto Rentals and Leasing

Zeeba Rent-A-Van

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Rentals and Leasing.

Complaints

This profile includes complaints for Zeeba Rent-A-Van's headquarters and its corporate-owned locations. To view all corporate locations, see

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Zeeba Rent-A-Van has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/16/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I leased a truck at ***** a month. I put ***** down and didn't owe until 60 days. My first payment is due at the third month now and they said they are no longer using this type of *********** have to take it back to the dealership. I'm in ****. They are in **********. And want me to pay for it. After I drove there and back twice already because the 1st truck I was given had a lot oof issues and check engine on in a brand new truck. I think zeeba is a scam praying on new business owners and then pulling out when they start to figure out the problems with the trick and start asking for permanent registration and plates. I think this is all a scam.

    • Initial Complaint

      Date:10/09/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Starting 8-14-23, we agreed to buy a batch of 10 ******** ******** Vans from Zeeba.StockYearOdometerMakeModelVINPlate 1269ZB834202222509MERCEDES-BENZSPRINTERW1Z40FHY0NT08483432736L3 1270ZB384202217501MERCEDES-BENZSPRINTERW1Z40FHY5NT08638438653L3 1271ZB236202222017MERCEDES-BENZSPRINTERW1Z40FHY2NT08423638646L3 1272ZB963202220368MERCEDES-BENZSPRINTERW1Z40FHYXNT08696376975L3 1277ZB808202215848MERCEDES-BENZSPRINTERW1Z40FHY9NT08680866275M3 1278ZB432202215781MERCEDES-BENZSPRINTERW1Z40FHY7NT09643225767M3 1279ZB274202226266MERCEDES-BENZSPRINTERW1Z40FHY3NT08727476973L3 1280ZB948202214134MERCEDES-BENZSPRINTERW1Z40FHY0NT09294858486M3 1281ZB714202215690MERCEDES-BENZSPRINTERW1Z40FHY7NT08371435497K3 1282ZB978202213948MERCEDES-BENZSPRINTERW1Z40FHY1NT08697876977L3 1283ZB137202218111MERCEDES-BENZSPRINTERW1Z40FHY5NT08513738648L3 ** wired the money after speaking with the Controller, *********************, and ***************, our sales rep. ** sent the money and have been waiting for titles since. ** keep being told that we will update you later and are still awaiting a response. ** also bought 8 additional units a week later and once again we wired the money. ** have not received the titles for these units either. One of the units that came in on the second batch was missing part of the roof. You can see the sky when sitting inside the van. ** have requested a replacement unit or a refund multiple times over the last 30 days and have gotten nothing.

    Zeeba Rent-A-Van is NOT a BBB Accredited Business.

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