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Business Profile

Gymnasium

Anytime Fitness Carlsbad

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/06/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Discrimination towards myself at this place of business.This is a gym where I pay monthly fees to use all the equipment. I tried to use a piece of workout equipment and was told by the owner yeah , I dont think WE have room for YOU to do this.This is a public gym. There was maybe 9 people in the whole entire gym when I was loudly embarrassed and forbidden to use said equipment.This was the owner of this gym telling me this.Before I left for the day I asked the gym manager if that are was an exclusive area and if I was not permitted to workout on that side of the gym, she responded by saying oh my gosh ,no not at all - its for everyone.I was extremely embarrassed and felt terrible about myself after that owner lady chastised me in front of strangers like that.That is discrimination and needs to be stopped immediately

Anytime Fitness Carlsbad is NOT a BBB Accredited Business.

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