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Business Profile

Internet Services

Review Boost

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/26/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid my phone bill early because my internet ran out i bought a internet pack for 15$ and that didnt work so i paid my Bill early and i still cant use my phone i called boost i was told to turn it off and on for 10 mins did that and than still nothing so i called boost back telling me i have to wait to the 29th when they can reset it just horrible service so i cant use my phone for days or for the weekend

    Business Response

    Date: 07/27/2024

    I believe he's confusing our the name of our company with Boost Mobile?

     

    We're an online reputation company and do not sell cell phones.

Review Boost is NOT a BBB Accredited Business.

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