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Business Profile

Timeshare Advocates

Consumer Edge Travel Solutions

Reviews

This profile includes reviews for Consumer Edge Travel Solutions's headquarters and its corporate-owned locations. To view all corporate locations, see

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Consumer Edge Travel Solutions has 2 locations, listed below.

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    Customer Review Ratings

    4.33/5 stars

    Average of 6 Customer Reviews

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    Review Details

    • Review fromDionysius E

      Date: 11/06/2024

      5 stars

      Dionysius E

      Date: 11/06/2024

      I love Consumer Edge Travel Solutions. They have a great staff and great customer service. They go out of the way to help and support you through the process. I would highly recommend anyone that needs help to use them.

      Consumer Edge Travel Solutions

      Date: 01/06/2025

      Thanks for the kind words.  It was our sincere pleasure. 
    • Review fromLUCY C

      Date: 02/09/2024

      5 stars

      LUCY C

      Date: 02/09/2024

      Senior Analyst, ********************* was excellent in handling the cancellation of my BLUEGREEN TIMESHARE. I never had to wait very long for a response to my inquiries. **** has very good customer service skills and quickly gained my vote of confidence. This timeshare exit company needs more analysts like ********************* who presents the company's mission with confidence and who keeps the client engaged and interested in the services offered.**** .....YOU ARE THE BEST!

      Consumer Edge Travel Solutions

      Date: 01/06/2025

      Thank you for the kind words.  I was our sincere pleasure.
    • Review fromCeleste G

      Date: 08/30/2023

      5 stars

      Celeste G

      Date: 08/30/2023

      **** and his team helped me get out of a miserable time share vacation club.He randomly contacted me and explained their program. I also worked with a broker from their company.It took a few months, due to the vacation club side.I am so relieved this nightmare is over, I would definitely recommend **** and his team!

      Consumer Edge Travel Solutions

      Date: 09/12/2023

      Thank you so much for the kind words. It was our pleasure to serve you.

      Consumer Edge Travel Solutions

      Date: 01/06/2025

      Thanks so much.  We love hearing from happy customers. 
    • Review fromWilliam S

      Date: 04/25/2023

      5 stars

      William S

      Date: 04/25/2023

      After being involved with Timeshare for 12 years I met via telephone ********************** and ****. I had several choices to consider when I met them. At first I wasnt sure how it would turn out but I can now say they have done everything they told me they would. Not only are they proactive and remembered dates before I did, they reached out to me in advance. I have had an excellent experience and highly recommend them to anyone considering to work with them.

      Consumer Edge Travel Solutions

      Date: 09/12/2023

      Thank you for the kind words. I was our pleasure to serve you.
    • Review fromCraig K.

      Date: 04/17/2023

      1 star
      Suffered through what appeared to me to be a classic bait and switch sales scam. The initial call sounded great - CETS will do an analysis and present multiple options to exit a time share, including their legal process. Legal cost, if incurred, would be no where near $4k.High pressure subsequent conference was absent any analysis or option other then saying no one would buy it and I was stuck with this property for the rest of my life, as were my children and their children etc., Congress is passing bills any day that will make it harder to exit, blah,blah and then quoting the equivalent of "only" 8 yrs of mx fees as the exit services fee.. over twice $ what the initial contact called "no where near". Why do I get the feeling their legal services fee is solely computed from a multiple of an annual mx fees irrespective of actual reasonable attny fees, then driven home with scripted scare tactics.? BEWARE!
    • Review fromMichelle C

      Date: 03/11/2023

      5 stars
      I inherited a timeshare from my parents that I never wanted. I called a few places to find out what I could do to get out and how much it would cost me. Finally I found Consumer Edge Travel Solutions and they were very nice and helpful. So I decided to go with them and I'm glad I did. They always called me with updates of where I was with the process. I am now free of this timeshare and feel I can finally breathe. Thanks to the Consumer Edge Travel Solutions team. I'll definitely recommend you guys in the future.

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