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Review fromMiranda O
Date: 04/11/2024
1 starDeceptive and unprofessional business practices. They cancelled my order claiming that I have already received a discount when this was my very first purchase ever. It's evident they try to get out of giving people discounts any chance they get even going as far as lying. Very embarrassing for a company to be cheap about selling products.Review fromMichael C
Date: 09/25/2023
1 starMichael C
Date: 09/25/2023
They use deceptive sales tactics to get you to subscribe. The website is hard to navigate and continously pushes other products with goal of added subscriptions. The price gap between the subscription price and non subscription costs are too big to be make sense. If you already have room to offer such a discount for a subscription and still be profitable the full price one time buy should be much closer to the subscription rate. If you do subscribe and decide to cancel- they offered a discount to keep you on which they don't tell you applies to the subscription price plus shipping and tax- nets out so there is no savings at all. BTW they use some Amazon network for their shipping that is somehow way slower than ***** It's really a shame because I like the products but they need to have a better approach on their sales front like bulletproof.com- I won't be purchasing anything else in the future unless something drastically changes.
Neurohacker Collective
Date: 10/10/2023
Thank you for reaching out.In order to receive the first order promotional price, you do need to click on "subscribe & save" which qualifies you for the first time subscriber first order promotional price, and signs you up for our subscription model and which makes sure our customers do not run out of product by shipping every 4 weeks and also receive our subscription discount of 15%.As you will see on the order page on Neurohacker.com, subscriptions offer 50% off of your first order, and 15% each order thereafter. This is to allow customers to try products and see if they are the right fit for them and their individual biochemistry.Keep in mind, subscriptions can be cancelled at any time; there is no minimum timeline or contract. Subscriptions can be canceled from within your account, or if you have any trouble, please reach out and we'll be happy to assist.If we can support further, let us know.Have a great day.With kindness, *************************
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