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Business Profile

Water Supply Systems

Goodfor Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Water Supply Systems.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/01/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The GoodFor *** (License #***************** Use of Unlicensed Labor The GoodFor *** sent an unlicensed handyman to perform plumbing work without supervision, violating California law.2.Faulty and Code-Violating Installation The water softener, carbon filter, and reverse osmosis system were installed incorrectly and do not function.The installation blocked the fire sprinkler system, creating a serious safety hazard.Multiple licensed plumbers inspected the work and confirmed it is off-code and non-operational.3.Refusal to Correct Work or Provide Replacementz After contacting the company to request repairs, they refused to take responsibility.Instead, they falsely accused me of being aggressive as an excuse to avoid fixing the *************************** Loss The installed system is completely ruined and cannot be repaired or used.Three licensed plumbers refused to work on it due to missing parts, improper installation, and internal media issues.Despite raising these concerns, The GoodFor *** refused to hear me or address the issue.Requested Resolution I am not requesting a refund, as they have not charged me.Instead, I am requesting a full replacement of the system and a full installation by a licensed C36 plumber at no cost to me for the damages, inconvenience, and time lost due to their negligence.

  • Initial Complaint

    Date:12/11/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing this review to share the distressing experience Ive had with The Good for *** From the moment they installed a water system in my home, the process has been marked by negligence, poor customer service, and what I believe to be deliberate deception. They failed to conduct basic checks to ensure the system was appropriate or functioning. Instead, they installed a system that was doomed to fail from the start.I trusted their expertise, but they failed to address my water issues. The system was completely mismatched to my needs. Essential steps were skipped, leaving me frustrated and out thousands of dollars. After installation, they demanded additional payments for fixes and upgrades, even though they were responsible for the original mistakes. During these exchanges, their representatives were dismissive and emotionally manipulative, using bullying tactics to pressure me into spending more money. Their treatment has been abusive and emotionally draining.When issues persisted, I hired an independent expert, who confirmed that TheGodofOrco installed an unsuitable system. The test revealed no iron in the water, contradicting their claim that I needed an iron filter. Instead, the water contained 1.0 ppm of sulfur, requiring an aerator system they neither installed nor recommended. The treated water was nearly identical to the raw well water, proving their system was ineffective. The expert also pointed out that their decision to install a softener firstwithout addressing sulfurwas fundamentally flawed and showed a lack of understanding.I feel scammed. TheGood for co took my trust, money, and peace of mind. They knowingly installed a system that wouldnt solve my issues, while making additional financial demands and offering no real solutions. Their negligence and manipulative tactics caused me significant emotional and financial stress.AVOID THIS COMPANY AT ALL COSTS They also claim to be A+ rating from the BBB as well. SCAMMMERS

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