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Business Profile

Process Server

Jesus Rios Courier LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

4.67/5 stars

Average of 6 Customer Reviews

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Review Details

  • Review fromstephanie j

    Date: 02/20/2024

    3 stars

    stephanie j

    Date: 02/20/2024

    A-1 Rapid Live Scan notes on website business hours Monday Sunday for live scanning. On 3 separate occasions I visited the location on **************. Each time the facility was closed during posted business hours. On the third occasion I telephoned and spoke with Jesus ****. ************ advised me that he would be at the location in 20 minutes. Upon ************ arrival I was invited into the facility and ************ performed the live scan procedure in a timely manner. I asked ************ if he was indeed the owner of A-1 Rapid Live Scan and he confirmed indeed he is the owner. I attempted to suggest that ************ should update the website to inform ************ cut me off and stated there was a negative energy and he would not engage with negative energy. I immediately ceased speaking with ************, paid for the services and left the facility. I would like to advise future customers that office hours are not valid, and customers should phone prior to arriving at the facility during posted office hours. This is a valid concern from a consumer point of view that website posted office hours are not being honored by ************. If ************ extended me the courtesy to speak my suggestion was to remove the invitation of walk in services as that is not an option, in my experience at A-1 Rapid Live Scan. ************ was not receptive to honest, constructive business feedback. There was not negative energy except from ************ who was not interested in listening to a customers concerns or suggestion. The website contains business hours that are not valid nor honored.

    Jesus Rios Courier LLC

    Date: 02/21/2024

    It's commendable that despite encountering challenges with the posted business hours, ************ made an effort to accommodate you by promptly arriving and conducting the live scan procedure efficiently. It's important to recognize the positive aspect of the situation where ************ prioritized providing the service you needed in a timely manner. It's understandable that frustrations may arise when expectations are not met, but it's also important to approach such situations with a constructive and respectful attitude. While your feedback about updating the website's information is valid, it's possible that the interaction may have been influenced by a miscommunication or a difference in perspectives. ************' willingness to address your needs despite the initial challenges should also be acknowledged. It's always beneficial for both parties to engage in open and respectful communication to address concerns and find mutually agreeable solutions.
  • Review fromBrandon G.

    Date: 01/24/2023

    5 stars
    Outstanding service! Jesus, was polite, prompt and AMAZING at what he does. Thee BEST money I've ever spent...Thank you Jesus.
  • Review fromTarah D

    Date: 12/22/2022

    5 stars
    Jesus was personable, professional and service was expedited quickly. Thank you Jesus for making this as quick and painless as possible.
  • Review fromMichelle W

    Date: 12/06/2022

    5 stars
    Jesus **** processor was very professional and speedy service. They get the job done????
  • Review fromJENNIFER S

    Date: 11/23/2022

    5 stars
    Wonderful *************** and Efficient. Wonderful Communication. Would definitely work with again. Thank you!
  • Review fromApril M.

    Date: 11/17/2022

    5 stars
    Great experience dealing with Jesus Rios Courier Service. Fast and efficient service!

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