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Business Profile

Tractor Repair

So Cal Turf and Tractor

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    It all started back in late 2017. I purchased a ********* tractor that needed a new engine. It worked for a short time I owned it and found **** at So *************** Tractor Repair. I had him install a newly rebuilt engine, paid the transport to and from his shop spending well over $5000 dollars. Shortly after getting the tractor was back it quit moving forward or reverse. He started ignoring me saying it was bound to happen and oh well but the tractor never had any transmission issues before going to his shop and he was in that area while replacing the engine. It took me 5 years to get the money together to send it back in for the transmission fix. I paid another $6000 for that and asked that the tractor not leak and to verify the 4 Wheel Drive system was operational. When the tractor came back there was oil and leaks all over the transport trailer. I took pictures and contacted him standing right there to maybe send it back. He said he would send a mobile unit out to check it out, which he did and the leaks certainly slowed down but never stopped. I then used the tractor and now the 4 WD is not working. I have contacted him several times and he does not answer calls or emails. That $ ****** and I'm still not whole.

So Cal Turf and Tractor is NOT a BBB Accredited Business.

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