Reviews

Review Details

• Review fromLevy S

  Date: 08/29/2024

  1 star
  Worst service I had to deal with From the technician to the office and to communication with the insurance Had one guy name enrike Came over He was checking the area kitchen and dining flooring that was damages and base of he checking was told us that we gonna need to demo flooring area and a cabinet kitchen include kitchen island We told him whatever I need to be done to fix the problem he know what to do The day of adjuster arrive he install fans and turn it on to show that " actually dry the floor"The adjuster approve to demo the area that told by ******* And then that's what the nightmare start The can over to demo the floor of kitchen and dining area only ! And after ********************************** that ******* say the other area dry already and no need to demo it After 60 days live without flooring on kitchen area and dining area we wait another 30 days so total of 90 days until that 770 company stop to answer and no take care of the job to be completed 90 days we was going back-and-forth with the technician, ******* without any answer So I decide to not continue with 770 Since the play with me games back-and-forth to finish the job and left me 3 months without kitchen and dining area Was hire another person to finish the job The gonna tell you everything you want to hear on the first day After that to gonna start job They're gonna make you struggle and frustrated !!

• Review fromROCIO B

  Date: 10/20/2023

  5 stars
  had a water damage in my brand new , renovated kitchen. it affected several rooms. 770 sent out their tech and was so helpful and understanding of my situation. they listened to all my concerns regarding my new kitchen. they manages to work around certain areas in order to save my new cabinets and floor. i was concerned about the time frame too but they work efficiently and my house was back to normal in no time .

• Review fromNathan S

  Date: 09/19/2023

  1 star
  Had them to my home to do some work stemming from a plumbing leak in 2020. Paid two invoices in full. First invoice before the job was done, second invoice after the job was complete. Pretty standard practice.Over a year later they follow up claiming the second invoice was never paid. They were extremely aggressive off of the bat -- I show them statements from my checking account, check numbers with exact amount of $ paid. That's not enough for them. I get COPIES of the checks for them, they say that's not enough proof for them. I tell them I do not know what else they want me to do given I've proven these have been paid in full. They continue to harass me to pay, so I threaten to report them to the BBB and the **** They stop calling.Fast forward to today, over a year later. They send me another invoice again, I reply saying I provided proof over a year ago and they reply in all caps."YOU HAVE NEVER PROVIDED THE ***** OF PAYMENT THEREFORE IT IS OUR RIGHT TO CONTINUE WITH OUR COLLECTIONS"So I forward them the thread again, with the copies of the checks, and have now posted a review here and have filed a claim with the BBB and ****I have no idea who is doing the books there but the fact that someone can not find a 900-ish dollar payment from **** and then blames it on a customer is reason enough to stay away from 770.