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Business Profile

Weight Loss

Medical Weight Control

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Weight Loss.

Complaints

This profile includes complaints for Medical Weight Control's headquarters and its corporate-owned locations. To view all corporate locations, see

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Medical Weight Control has 3 locations, listed below.

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    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/03/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid to the above-mentioned medical center in $700. I went back and asked them for a refund of the amount OR exchange with another service.They told me to weight, till their corporate office to respond on my ************** time when I went, they forced me to fill another medical form.I want my original medical forms including the one I have signed in September *****. I have made back and forth to this *********** medical weight controls in ***** facility at least 10 visits lately.I need to approach for a more serious method of resolution which can be more efficient than BBB with them.I NEED MEDICAL RECORDS FILES OF MINE THOSE THEY ARE HAVING WITH THEM IMMIDIATELY UNDER THE FREEDOM OF INFORMATION ACT PLEASE.Respectfully,*********** ***********.

    • Initial Complaint

      Date:12/10/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Dear BBB Team,I am happy customer of "**********************************-***********************************-Phone: **************". I got definetely benifited in loosing weight by purchasing a program from the above center.I wanted my sister "******* ***********" also get benift from the same program. I paid $799 for my sister to "**********************************". While I was paying for the program for my sister "******* ***********" I have spoken to the staff and we very clearely communicated about her need of travelling due to her job. They have happily agreed. Today(12/05/2024)we went to get next injection for her. One of the center decent staff wanted my sister to fill the form again and pay again because they have completely lost medical record of my sister. (If they can't maintin claint records, they should have asked us keep a copy-atleast we could have provided them my sisters medical record to the center staff). The Polite staff of this center wanted my sister to fill another brand new intake form and pay them one more time.During that discussion was happening between the center staff and my sister, I was in a meeting standing outside of the center and asked my sister wait for her time in the waiting line. The very polite staff of this center asked my sister to leave the permices bacause, center already lost her old previous medical record. They also have thretened her to call police on her.I am very unhappy with this whole situation, Moving forward from now, I don't recomend this place to anyone because of medical treatment quality and definitely because of this center staff poor treatment with their customers-having mistake from their side definetely anyway.NOTE- Please Zelle $799 to "Phone-************" (******* ***********) ASAP please.

    • Initial Complaint

      Date:01/03/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 6/13/23 I purchased 4 semaglutide .25mg injections (weekly) for $200 That day my blood pressure was high and they still gave me 1 semaglutide injection. The next week I came and my blood pressure was high again so they denied my injections. I respected their decision and asked them for a partial refund and they told me no. I called again asking for my partial refund and they told me no. I was only given 1 shot and I paid for 4.

    • Initial Complaint

      Date:09/19/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business is not disclosing accurate information about weight loss medications they are administering to customers. You are not getting what you paid for and they are denying refunds.

    Medical Weight Control is NOT a BBB Accredited Business.

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