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Business Profile

Auto Repairs

Wheel Depot

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Lito R

    Date: 08/18/2023

    My son went there because his window was broken, unable to put it up. He brought to wheel depot to have it fix. All they did is pull the window up, he paid $120.00 for them to pull it up. They did not advise my son that it requires a part to be fixed but ask him to pay . When I called today, they told me that I have to pay them labor again because they have to fix it if I bring it to them. They are the expert with car, they have to advise customers what needs to be repaired and explained to the customers professionally. The owner named **** insisted that if I go there again, I will have to pay again the labor. They scammed or tricked my son in paying them without fixing the car. They should advise customers that theres a part that needs to be ordered first before they can fix the car. They can not just pull the window up and tell customers its fixed!!! They asked for the money then told my son that if theres a problem, to take it back so it can be fixed. I called 2 days after my son took it to them and **** told me that I have again. This is contradicting their statement 2 days ago. I would like an explanation. **** is very unprofessional and have no integrity with their services.

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