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Business Profile

Logistics

Delta Logistics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Logistics.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/22/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Transction date was 11 18 2024 it was fir delivery of a package mailed from ***** to my attention.Delta Logistics requested additional 520 from me in order to get the package which I paid and still didn't not get the package It was supposed be delivered on 11 22 2024.I expecting they will request additional fee which amount to extortion their office is at the ***************** All I want for resolution is the delivery of the package without additional fees

  • Initial Complaint

    Date:09/05/2023

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased a set of (4) ************ for a Mustang shipped for $1000 from Virginia to *******.The seller ***************************** hired Delta Logistics to ship this product. After ***** received the payment I was contacted by Delta for a $500 insurance fee. I asked the seller to handle all shipping but claimed this was on me. I paid the "refundable" customs fees only to a few hours later Delta wanting a $449 fee for customs. This is a US to US address, there is no customs involved. I again contacted ***** the seller but again said this is on **** proceeded to pay the fee only to be contacted again by Delta for a $300 Refundable Refund Fee. At this point the fees weren't going to end. I contacted the Seller ***** again but he went silent. When asked to product proof of this package it was not provided.I called the Seller on the phone and it did not go well. All he said was he'd contact Delta which never happened and now he's not answering his phone. I have contacted my credit card for fraud. OEM Performance and Delta Logistics have a scam on Instagram and ******** they are in it together. There is even a 3rd party that will call you out of the blue and ask for a fee to get your refund back from these two places. It's the same people, it's a Pyramid scheme.

  • Initial Complaint

    Date:10/27/2022

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a package on October 13th 2022. It was shipped with delta logistics. I received an email stating they had my package and that I needed to pay **** for insurance purposes. I ructantly paid the insurance fees on October 22nd. I reached out to them today asking for more information on my package and they responded that I need to pay an additional **** in order to receive my package.

Delta Logistics is NOT a BBB Accredited Business.

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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