Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Cyber Security

Optery

Reviews

This profile includes reviews for Optery's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Optery has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Optery

      Clayton, CA 94517-1018

      BBB accredited business seal
    • Optery

      6150 Center St # 121 Clayton, CA 94517-5005

      BBB accredited business seal

    Customer Review Ratings

    4.87/5 stars

    Average of 61 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromKelly N

      Date: 10/25/2023

      1 star

      Kelly N

      Date: 10/25/2023

      TERRIBLE!!! Bought the most expensive program. Contacted them over a month ago about them getting me mixed up with other people. None of my info is gone. Not worth the money. I would like my money back. This is a waste.

      Optery

      Date: 10/31/2023

      We're really sorry to hear you did not have a good experience. Customer satisfaction is our #1 priority. We have no record of you reaching out about getting you mixed up with other people. The only customer support inquiry we have from you is when you asked for a refund and we processed your refund immediately, with no questions asked. After reviewing your account we see you were removed from a large number of sites during the month that your account was active. If the service does not seem to be working as expected or if you have any questions, the best thing to do is email ********************************** and our customer support team will investigate the situation and follow up with you right away.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.