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Business Profile

Public Utility Consultants

Colton Public Utilities

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/15/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In the month of November, 2016; I, ******* ****** the original creditor, consumer and Natural person went to Colton Public Utilities extending my credit in return for services using my personal information. Colton Public Utilities has violated its fiduciary responsibility as the trustee of this account by not tendering payment to this account properly. Colton Public Utilities has also sent multiple false and misleading billing statements to my place of abode stating that I owe an alleged debt in the form a positive balance. This is a direct violation of 15 United States Code 1692e. As you know, a positive balance or number can not be brought to a zero balance by adding an additional positive number to it. Colton Public Utilities is also in violation of 15 United States Code 1692b(5) which states; Any debt collector communicating with any person other than the consumer for the purpose of acquiring location information about the consumer shall—(5)not use any language or symbol on any envelope or in the contents of any communication effected by the mails or telegram that indicates that the debt collector is in the debt collection business or that the communication relates to the collection of a debt. I have marked and highlighted said violations and included them as evidence and proof of claim. I am aware that pursuant to federal law I have the right to charge a penalty fee of up to $1000 per violation. I am willing to overlook these violations if these billing errors are corrected and my account is brought back to a zero balance. I am fully aware that due to my account being connected to my Cestui Que trust under the Cestui Que Vie Act of 1666; my account is in fact fully prepaid. I am fully aware that due to H.J.R. 192 there is no true money only FRN/debt notes and debts can only create more debt. This is in fact a billing error pursuant 12 CFR 226.13 and should be treated as such.

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