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Business Profile

Tattoos

Blak Line Tattoo Studio

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tattoos.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/24/2024

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On the week of November 16th I went to this business looking to get a tattoo. I left $100 dollars to book the appointment and I was told that it would be less than $100 dollars for the tattoo I was requesting. The appointment was booked for a Monday in December. We both agreed. After a few hours, the artist Destiny messaged me on Instagram because she forgot she would be out of town on that Monday. I said fine and rescheduled for December 11th at 11am. She said she would send me examples of the tattoo, but I never received anything. December 11th I arrived early and waited outside for 30 minutes. I received a message through Instagram that I should arrive at 11:15 because she was running late. I asked how long the tatoo would take and she said 1-2 hours. I had to leave at 12 to pick up my kid from school. She then replied "I came all the way here for this one appointment. If youre going to reschedule, its gonna be charged to reschedule fee." But she rescheduled me ones and on the rescheduled appointment she was running late? I told her that today would be fine then she replied, "I dont want to have to rush this tattoo, so Im gonna let you reschedule. Dont worry about the reschedule fee but youre gonna have to work around with what I have for my remaining days this month. Ill send you my schedule later today" I haven't heard from her anymore.I have reached out but just get the run around.

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