Complaints
Customer Complaints Summary
- 1 complaint in the last 3 years.
- 1 complaint closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:05/12/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My first contact September ******* ******* ******* from Wingard Construction for renovation on first floor of my home. I was charged for removal of the old toilet and dishwasher which are still sitting in my garage. Have mentioned to them several times and they have promised they would be removed and have not. I mentioned to project manager and other employees . Items still in my garage. These items could have been set at curb and Republic could have picked up a year ago.They also kept asking me what else needed to be done they asked over 5 times, nothing done.They painted my half bath a color I did not authorize. I did not authorize painting my whole half bath.Debris hauling $470.78. I am the only one calling them.
Business Response
Date: 05/22/2025
Good morning,
This project is not complete and has apparently gotten overlooked. We have re-connected with the Client and will make sure that all loose items are complete by the end of next week, 05/30/2025.
Respectfully,
Bror Wingard
President,
Wingard Construction, Inc.
Customer Answer
Date: 05/22/2025
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** ******
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