Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:04/05/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This is a disgrace to the Military and to *****************. *************************** would be ashamed of his legacy. My great-grandfather was coast gaurd, my two great uncles served in *******, my husband was Navy, and my brother a Purple Heart, 3 tour, sole survivor in ****. All of these men offered their lives and wellbeing to this Country and it wasn't for these fools at Mr. **** Here is what happened:I had just signed up to volunteer to help SEALS' families with a friend at a local non-profit, so I decided to grab a drink at this local Seal's Pub when I was nearby. The bartender overheard me comment how weird it was to see a man standing at the bar with a baby. She went straight to him and pointed me out, saying that I didn't want him there because I had a problem with his baby. He cursed at me so loudly across the bar, everyone there heard it! A string of curse words and get the * out."What did you say to me?" The man next to me I was speaking with said if you didn't hear it that's for the best, then offered to buy me a drink. I thought it was over, but nope! *or the next 45 minutes these folks wouldn't stop talking about me having an issue no matter what I said they went on and on. I'm not honestly that interested in the man's pathetic parenting or why they allow babies or what their zoning issues are. Remember I wasn't talking to the bartender or the man or his wife, sister or his group of friends, only making an observation to the friendly man I sat next to. What's the issue here? Most bars don't allow babies. The name is Mr. *** PUB. Which means BAR. It's really weird to see a BABY at a BAR! *****************, what is the problem?I don't know but, they kicked me out. I was told I was 'bothering everyone.' When I spoke to the manager about it a week later, I was told it NEVER HAPPENED and don't come back! He said he's already read my Yelp review. That's actually how I got the idea to post this! So, this is happening often? What in the world?!Men who verbally assault women don't deserve the title MAN and no military personnel should be allowed to act this way towards civilians and for this establishment to CONDONE VIOLENCE AGAINST WOMEN is a disgrace to the Military and to *****************. I'll be contacting the County next.

  Business Response

  Date: 04/11/2024

  
  My name is ****, I am the bartender that was working the night that ********************* is making claims about myself and **** Irish Pub. McPs is a family friendly restaurant that allows all ages until the kitchen closes and after that is 21+. This specific day was a Sunday, our kitchen closes at 9pm on Sundays. On the day that ***** came in it was around 5:30/6:00pm. It was a relatively slow night as the band finished at 5pm. ***** walked in through the front entrance past many empty seats at the bar and multiple open tables, towards the end of the bar where a man was standing holding his child and his wife was sitting down. ***** ordered a drink from me and I asked her if she wanted to order any food  when she told me that she wasnt sure that she wanted to stay because she was uncomfortable that there was a child in the bar. I told her that this is a restaurant as well a bar, and kids were allowed in here and that she was welcome to move to a different seat or a table with a server. She quickly rebutted asking if I was kicking her out. I responded that I wasnt asking her to leave but if she was uncomfortable that she could move to a different area. The father and the child were not sitting at a bar stool at the bar. He was simply standing behind is wife. When she chose not to move away from the situation I moved on to helping other customers. She continuously made comments to the couple about having a child in McPs.