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Business Profile

Doll Collectors

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This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Doll Collectors.

Information and Alerts

BBB RatingF

Reasons for rating

  • Failure to respond to 5 complaint(s) filed against business
  • 15 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved

Alert Details

This business has 1 alert.

Pattern of Complaints

BBB files indicate that this business has a pattern of complaints concerning: consumers allege in their complaints to BBB that after placing an order, the delivery is not being shipped within the specified time frame. Consumers also allege that after contacting the business regarding a refund for the undelivered items, they are told the order cannot be canceled or refunded. Furthermore, consumers allege that the business is not responsive to customer inquiries.

On March 2nd, 2023, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of April 13th, 2023, BBB has had no response. 

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