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Business Profile

Doll Collectors

Pop In a Box

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Doll Collectors.

Reviews

Customer Review Ratings

1.5

Average of 20 Customer Reviews

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Review Details

  • Andrew M

    Date: 02/17/2023

    Wanted to try their Marvel Mystery Funko subscription and they sent me two of the exact same funko, of a marvel character I had never heard of, and then wouldn't even address me request to return them. Additionally, I tried to order one of their funkos directly, and after months of it not showing up I tried to message them asking what's happening with it and could only get stock responses back which did not address my concern. After a year waiting, with the website showing pending... the order was cancelled, and I never received my money back. NEVER BUY FROM THIS COMPANY.

  • Gavin W.

    Date: 01/22/2023

    Pre ordered some *********************** funko pops, they either kept pushing them out or cancelled them all together. They refuse to issue a refund even after showing bank statements proving that they charged me. They are the worst company Ive ever dealt with. Would give them 0 stars if I could

  • Adam W

    Date: 01/16/2023

    DO NOT BUY FROM POP BOX CENTRAL!!! Took my money and never sent the pops and never responded to my emails Very unprofessional and unreliable!!!!! SCAMMERS

  • Blake L

    Date: 12/09/2022

    Worst **************** I've ever seen. Kept making promises to get my order sent and pushing back the date then after a year they Cancelled it! When I emailed them about it I just got a response that basically said s*** happens and we don't care but please continue to shop with us!

  • Nicole T

    Date: 10/17/2022

    Stellar service, I had a question about my order and they immediately addressed the issue involving a doll not released yet, and they kindly sent me a free doll. I will DEFINITELY buy from this merchant again!

  • Roberto G

    Date: 09/29/2022

    I will never buy from this company again they have raised their shipping costs from **** to ***** give me a break very annoying. As well on top of that you are lucky if you get your preorder after a year . This use to be a good company but I am done .

  • Benjamin A

    Date: 09/29/2022

    WARNING!!! Do not buy from this company!! They are horrible and the customer service is crap! They will just up and cancel your order. They are always having "glitches" and will sell something for the wrong price, so they just cancel your order instead of offering to let you pay the "correct" price.

  • Steve W

    Date: 09/22/2022

    Cancelled a Pre-order of mine after holding it for one year saying they couldn't get stock, even though I preordered the item the day it went up on the website!Then, they just cancelled another pre-order of mine saying they had a pricing error and advising me to re-order at the correct price!WHICH I CANT DO AS THE **** IS SOLD OUT EVERYWHERE! This company is awful and doesn't care about their customers at all!DO NOT order from them as you will recieve damaged box pos incorrectly packaged (Had that happen to), or not get your pre-orders at all as they can't be trusted!

  • Robert J

    Date: 09/22/2022

    This company is very shady. They offer deals and do not follow thru with them. They offer no phone number and make returns very difficult. I would never buy again from them.

  • Joseph P

    Date: 09/08/2022

    A couple of my Funko Pops came completely destroyed the Box being the outside and God forbid they replace it or give you your full money back they won't do that they will only give you like 20% meanwhile even with 20% off but still not worth it without damage the Box really is save yourself the trouble and don't bother with these scams of people

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